Pumula Lodge’s Terms & Conditions.
• Master and Visa credit cards accepted.
• Regret no children under 10 without pre arrangement.
• Children and guides pay full rate.
• Non-smoking lodge.
• No Pets not even small ones.
• Full payment is required for 1 night’s stay.
• Estimated arrival time and mobile number to be supplied when making a booking.
• Late/Early arrivals by prior arrangement as the reception closes at 18h00
• Rates subject to change without prior notice.
PUMULA LODGE’S CANCELLATION POLICY
* NO SHOWS WILL FORFEIT 100% OF BOOKING TOTAL!! NO REFUNDS.
* Cancellations 0 to 7 days prior forfeit 100% of the booking total.
* Cancellations 8 to 14 days prior forfeit 75% of the deposit.
* Cancellations 15 to 21 days prior forfeit 50% of the deposit.
* Cancellations 22 to 28 days prior forfeit 25% of the deposit.
* Cancellations in excess of 28 days prior will incur the relevant administration fee of 10%.
Free Cancellation policy for any health problems inclusive of Covid (travel bans or testing positive to the virus) up to 48hours before travel. Documents will be requested.
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