We believe that the keys to success in our business are effective communication, transparency and reliability.

We know that accuracy matters in our profession, and our team know that too. Everyone at A4G Bookkeeping and Payroll knows that the information we provide your company with absolutely has to be as accurate as we can make it – and when things are not right or missing we will talk to you about it to make it right.

We know that a good long-term working relationship where we really get to know our clients well and how they operate is essential to providing an efficient bookkeeping service.

We will be a company that:

• Will care for our staff and their continuous professional development – ensuring we keep up with latest industry developments.
• Will always be clear and consistent in our pricing; always providing clear quotes stating what is and isn’t included – ensuring there are no hidden extras.
• Will be flexible and make ourselves available when you need us.
• Will arrive on time, well presented and focus entirely on your business when we are there.
• Will investigate grievances and dissatisfaction if they occur and ultimately stand up to scrutiny.
• Will be honest if things go wrong and find a solution to the problem.
• Will always be looking to find ways to streamline or improve what we do.

Ultimately, we want our clients to feel reassured. Reassured that:

• The attending member of our staff is competent and works to a very high standard
• The confidentiality of their financial information is safe in our hands
• They can always contact us easily by phone, email or in person
• We will work with them proactively to resolve problems